Assignment Description

Assignment Code: EC0214NP04

Assignment Title: Knowledge Management Officer

Name of Host Organisation (HO): Ministry of Industry (MoI) - Micro-Enterprise Development Program (MEDEP)

Name of Australian Partner Organisation (APO):

Assignment Location: Kathmandu, Nepal

Assignment Duration: 12 months

Proposed Start: March 2015

Host Organisation Description:

The Ministry of Industry (MoI) is responsible for the formulation of policies, programs and regulations to contribute to the economic growth of the country through industrialisation, creation of employment opportunities, enterprise development and export promotion. MoI has four Divisions and five Departments and it is present in all the districts of Nepal through the Department of Cottage and Small Industries (DCSI) and Cottage and Small Industries Development Board (CSIDB).

The Micro-Enterprise Development for Poverty Alleviation (MEDPA) Program was established between the Nepal Government and UNDP. The aim of the program is to help low-income families become entrepreneurs, promote the development of their enterprises, and then create a strong partnership between consumers of micro-enterprise products and services and local service delivery institutions. This is expected to boost micro-entrepreneurs to create a new and dynamic business sector in rural areas of Nepal. The development aim of the program is to contribute to the government's efforts to reduce poverty in the country. The Five Year Strategy of MEDPA prepared by MoI envisions establishment of a Micro-Enterprise Knowledge Management Centre.

Assignment Summary:

The Knowledge Management Officer will work within the Ministry of Industry (MoI) on the Micro-Enterprise Development for Poverty Alleviation (MEDPA) Program, providing technical support and building staff capacity to improve, manage and promote the Micro-Enterprise Knowledge Management Centre.

The volunteer will collaborate on consultations with all stakeholders to develop conceptual clarity and common understanding on the need for establishing a micro-enterprise knowledge management system under the MEDPA Program. Based on the results of the consultations, the volunteer will draft a strategy and plan for the establishment of the system. Once feedback has been incorporated, the volunteer will support the MEDPA Program with implementation. The volunteer will develop guidelines and tools for the establishment and operation of the Micro-Enterprise Knowledge Management Centre, creating tools and templates to assist with collection, collation and dissemination of knowledge. With staff, the volunteer will assess IT options for the establishment of the Centre. Ongoing training, mentoring and support will be provided for set up, operation and maintenance. With staff the volunteer will develop a strategy to publicise the Centre and enlist participation of stakeholders for optimum utilisation of the system. The volunteer will support orientation to various agencies at the central and district level to introduce the system and promote knowledge sharing practice. Tools and templates will be reviewed and updated as required based on feedback to make the system more user-friendly.

These objectives will contribute to increasing employment and income-generating opportunities for poor and disadvantaged groups and strengthen local service delivery organisations to work as catalysts in the development of the rural micro-enterprise sector.

Assignment Outcomes:

• Improve MEDPA Micro-Enterprise Knowledge Management system
• Enhance capacity of HO to manage Knowledge Management Centre
• Improve capacity of the Centre staff to engage stakeholders in knowledge sharing practices through the system

Essential Minimum Qualifications:

• Bachelor Degree in Business Administration, Business Information Systems, Information Management, Library and Information Science or a relevant field

Essential Minimum Experience:

• Two years of experience developing or implementing knowledge management systems including analysing information needs and implementing strategies, policies and processes
• Experience in promoting knowledge sharing practices within an organisation


• Post-Graduate qualifications in Knowledge Management or a related area
• Experience implementing knowledge management software (e.g. MS Sharepoint, TRIM, Opentext)
• Knowledge management experience in the non-government or research sector

Description of Assignment Location:
Kathmandu is the capital and largest city of Nepal, and is located within the Kathmandu Valley, which is home to seven UNESCO World Heritage Sites as a result of its ancient cultural and religious history. Although Nepal is confronting elements of modernity such as pollution and infrastructure problems, it also celebrates its traditional culture through festivals and way of life.

Kathmandu is the gateway for travel to the Himalayas and the mountains act as a stunning backdrop to the city. Kathmandu has a hot and wet monsoon season, and also a very cold winter. Internet is readily available, and a range shops, restaurants and nightlife options are also accessible in particular areas.

Cultural Tips
• Due to the high rate of tourism, there is a wide range of western food and products available in some areas, in addition to traditional Nepali, Tibetan and Indian cuisine
• Women should wear conservative clothing such as the traditional kurta, while men are only expected to wear traditional clothing for special occasions
• The dominant religions are Hindu and Buddhist, but many other groups are also represented
• The official language is Nepali, but a great number of other languages are also recognised

Information on Accommodation Options:
Assistance with the identification of suitable, secure and affordable accommodation will be provided by the In-Country Management Team and the Host Organisation.